10 Questions To Ask Before Hiring A Web Design Company

10 Questions To Ask Before Hiring A Web Design Company

Many times, web design companies offer both options to meet the needs of their clients. Some businesses want to establish a strong brand, so they want the unique look and functionality a website designed from scratch provides. Other businesses are not that reliant on an online presence and opt to save money with a template that can be customized.

1. Do you custom design websites or use pre-made templates?

Many times, web design companies offer both options to meet the needs of their clients. Some businesses want to establish a strong brand, so they want the unique look and functionality a website designed from scratch provides. Other businesses are not that reliant on an online presence and opt to save money with a template that can be customized. Discuss your website needs and ask for a price comparison of the two before making your decision.

2. What happens if I do not like the initial design?

Generally, initial project agreements call for either unlimited changes or a certain number of revisions. Others have multiple sign-offs on proposed colors, design layout, images and type fonts so you have an idea what the end design will look like. It is important to review the process and the policy for changes with the design firm.

3. How long will it take to complete my website?

Typically, the turnaround time for a website design is based on the scope of the work required and how quickly you provide them with needed information, such as text. But you should ask how much time the firm will be devoted to your project and its average turnaround time if they have all the content. It is also worth discussing what happens if they do not meet their target date.

4. What do you need from me to get started?

Typically, you need to provide any images, text, or other content you want on your site. If you choose to have the text done by the firm’s copywriters, you will need to provide basic information. If you provide your own copy, it may need a few tweaks for better search engine optimization or design presentation. Whatever the case may be, you should be notified in advance of any revisions needed to your copy and why they are needed.

5. How many pages will my website be?

This is something that you will work out with the site design firm once content has been agreed upon. Search engines like websites with several pages of quality text and typically websites have standard pages, such as About Us, FAQs, Contact Us, and Privacy and Terms of Conditions. Together, you and the firm you select will determine other pages based on your business, such as Products or Services, Resource Center, a Blog, Case Studies or Testimonials, Photo Gallery, etc.

6. What is included in the price?

It is important to know exactly what you are paying for when given a project quote. Ask for an itemized list of deliverables that are included in the price and ask what is not included. For example, some firms offer hosting or maintenance that is not included in the initial project’s price.

7. Do you offer e-commerce services?

In addition to web design and development, a comprehensive website design company offers e-commerce services for businesses conducting online sales. Ask for specifics when inquiring about e-commerce solutions because they vary among web design firms. Some commonly offered e-commerce services are shopping carts; the ability to add discounts; support for multi-currencies; a customer database that interacts with your online store; cross and up-sell features; inventory control; customization; reporting; and SEO integration.

8. Will I be able to see the website as you are creating it?

Reputable web design firms will make your in-progress website available for viewing during each phase so you can make suggestions, changes, or content edits. Inquire about the review and input process that you can expect.

9. Will the functionality of my website be tested before it goes live?

Web design companies typically test new web design functionality prior to launching it live. As part of this testing phase, you should determine if it includes testing for syntax errors, cross-browser compatibility, correctly uploaded files, and functionality of forms, links, scripts and other elements on the website.

10. Will I own my website once it is completed?

It is important to find out whether you will own the domain name (registered in your name, not the web design company’s), website design and hosting account (registered in your name, not the design firm), or if the website design company requires your site to be hosted on their servers. Also find out if you will receive all source files for your site and access to your hosting account, backend administration platform and server. Also, be sure to ask if you will be required to lock into an ongoing contract to keep your site live and functioning, or if the completed site will be delivered to you upon completion. You also need to know the name of the company where your website’s domain name is registered, all user names and passwords and the name of the hosting company.